— User Experience & Behavioral Testing Centre (UXBTC)

A centre designed to capture behavioral responses through advanced biometric technologies, supporting user-centered design in academia, business, and public institutions.

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Lab Equipment

About the Lab

Exploring behavior, emotion, and decision-making through biometric and cognitive research.

Our Mission

Our centre is dedicated to studying user experience (UX), usability, and human–machine interaction through biometric and behavioral methods. By integrating eye-tracking, EEG, facial coding and behavioral analysis, we generate objective and reproducible data that supports user-centered design, scientific research, and evidence-based decision-making across academia, business, and public institutions.

Research Areas

  • Human–Machine Interaction:studying how people engage with digital systems and services.
  • User Experience and Usability: evaluating interfaces and processes to improve effectiveness, accessibility, and satisfaction.
  • Cognition and Decision-Making: analyzing attention, workload, and choice behavior in technology-mediated contexts.
Quick Facts
  • Founded: 2025
  • Core Focus: User experience, usability, and decision-makinge
  • Main Equipment: Eye-tracker, ECG, HD camera, Observer XT, integrated lab environment
  • Applications: UX research, communication design, digital services, policy evaluation

Behavioral Analysis & Movement Tracking

Eye-tracker (Tobii)

Real-time gaze tracking to study visual attention, scan paths, and interaction with digital content.

HD Camera

video recording of participants, used with Noldus Observer XT for behavioral observation.

Physiological & Cognitive Monitoring

ECG device

records brain electrical activity during experimental sessions, integrated with Observer XT for synchronized analysis.

GSR+ device

measure Galvanic Skin Response (GSR) and Photoplethysmography (PPG) to provide physiological insights into a person's stress, arousal, and heart rate.

Software & Environment

Noldus Observer XT

primary platform for video coding, behavioral tagging, and synchronization of physiological and tracking data.

Master PC Workstation

central station for launching and managing synchoronous integrated setup protocols.

Integrated Setup

EEG, eye-tracking, and video inputs are merged and managed in real time via Observer XT.

Find Us

Our User Experience and Behavioral Research Centre (UXBTC) is part of the Information Systems Laboratory (ISL) within the Department of Information and Communication Systems Engineering, University of the Aegean.

Address

Karlovasi 832 00, Samos, Greece

Hours

Monday – Friday: 9:00 – 18:00
Closed on weekends and public holidays

Parking

Visitor parking available in Public Parking Lot Next to building.
Free parking for university guests

How to reach us?
  • By plane: nearest airport is Samos International Airport (SMI), ~40 km from Karlovassi.
  • By ferry: regular connections from Piraeus (Athens) to Karlovassi port.
  • By bus/taxi: local transport connects airport, port, and university.

Services & Outputs

From behavior to better design — evidence-driven UX.

Application UX Testing & Optimization
Discover how people truly interact with your digital product — and turn evidence into better design.

This service helps organizations, research teams, and institutions evaluate and refine digital applications through real-user testing and behavioral analysis. By combining usability testing, eye-tracking, and facial expression analysis, we uncover how users navigate, where friction occurs, and what drives engagement, emotion, and satisfaction. The results provide clear, data-driven insights to guide design improvements, enhance accessibility, and ensure that your digital solutions are intuitive, inclusive, and effective.

  • Real-user usability testing and behavioral observation
  • Eye-tracking and emotion analytics
  • User journey and interaction-flow mapping
  • Accessibility and discoverability assessment
  • Expert report with prioritized UX recommendations

Ready to optimize your user experience? Contact us for a tailored quote.
Project Partnerships
Collaborate for research and innovation.

Through Project Partnerships, we join forces with universities, research centres, industry R&D teams, and public institutions in funded and applied projects — from Horizon Europe consortia to national or regional initiatives.
We contribute our behavioral research expertise, combining advanced infrastructure (ECG, eye-tracking, synchronized video, Noldus Observer XT) with methodological and analytical know-how. Together, we co-design studies, collect multimodal data, and generate evidence that supports innovation, accessibility, and human-centered design.

  • Contribution to funded research and innovation projects
  • Methodological design and protocol development
  • Multimodal data collection, synchronization, and analysis
  • Behavioral data visualization and interpretation
  • Advisory and documentation for project deliverables

Interested in partnering with us?
Contact us to explore collaboration opportunities.
Prototype Testing & Validation
Early, refine fast, build better.

This service helps organizations and development teams validate early-stage prototypes before full-scale development.
By combining usability testing, interactive prototyping, and behavioral analysis, we reveal how users interact with preliminary designs — identifying friction points, design gaps, and opportunities for improvement.
Our team uses eye-tracking, facial expression analysis, ECG, and GSR data to uncover real-time behavioral and emotional responses. Insights from these tests guide design decisions, improve accessibility, and ensure that final products are intuitive, efficient, and user-centered from the start.

  • Usability and scenario-based prototype testing
  • Eye-tracking and emotion analysis
  • Accessibility and discoverability assessment
  • Iterative testing and design feedback loops
  • Expert report with actionable recommendations

Ready to test your prototype?
Contact us to get started.
Marketing Campaign Insights
what your audience sees and feels.

This service helps organizations evaluate and refine marketing campaigns before launch.
By combining eye-tracking, facial expression analysis, ECG, and GSR, we reveal how people focus, react, and engage with campaign materials across digital, print, and video channels.
The results show where attention goes, how emotions evolve, and which messages truly connect — helping creative and communication teams make confident, evidence-based improvements.

  • Eye-tracking and emotion analytics for campaign assets
  • Multimodal behavioral analysis (visual, emotional, physiological)
  • Message clarity and accessibility evaluation
  • Comparative testing across audiences or channels
  • Expert insight report with actionable recommendations

Test your campaign before launch.
Contact us to plan your study.
Academic Research Collaboration
knowledge through behavioral research.

As part of our academic mission, the Centre supports universities, researchers, and students in conducting empirical studies on user behavior, human–computer interaction, and digital experience design.
Using advanced tools — eye-tracking, facial expression analysis, ECG, and GSR — we help design, execute, and analyze experiments that produce evidence-based insights for theses, dissertations, and scholarly publications.

  • Access to behavioral research infrastructure and lab facilities
  • Guidance in experimental design and methodological setup
  • Support for data collection, synchronization, and analysis
  • Mentorship for undergraduate, master’s, and doctoral research
  • Collaboration on academic studies and publications

  • Students and academic staff of the University of the Aegean
  • External researchers and academic teams from partner or collaborating institutions (subject to proposal review and resource availability)

This service is part of our educational and research contribution, offered to foster knowledge exchange, scientific rigor, and the training of future researchers.
Contact us to discuss academic access.
Download the Service Catalogue

For a detailed description of all our services, click below to download the full Service Catalogue.

Download Catalogue

Publications

Our publication library is currently being developed. In the future, this section will feature research articles, white papers, and reports produced in collaboration with academic and industry partners.

Workshops & Events

  • UX & Behavioral Research Workshops - Team training sessions, including one with student participation (2025) Workshops
  • ISL - User Experience and Behavioral Research Centre (UXBTC) Open Day for Students - Demo session, date to be defined (Planned). Workshops

Training & Programs

  • Summer School - A dedicated lab module planned for 2026 summer schools (Planned). Trainings
  • Internship Program for Students - Available on request and subject to evaluation (Ongoing). Trainings

Participate in Our Studies

Contribute to research and innovation in user experience.

Help shape the future of user experience and digital interaction.
At the User Experience & Behavioral Testing Centre (UXBTC), we run research sessions that explore how people think, feel, and behave when using technology.
Participants contribute to meaningful research and are acknowledged for their time — through a certificate of participation for students or financial compensation for public participants.
Every study is conducted with full respect for your privacy, comfort, and ethical standards.

Register to Participate

TEAM

Meet our talented team of researchers and scientists

Prof. Yannis Charalabidis
Yannis Charalabidis

Professor of Digital Governance

Prof. Loukis
Euripidis Loukis

Professor of Information Systems and Decision Support Systems

Dr. Alexopoulos
Charalampos Alexopoulos

Assistant Professor At University of the Aegean

Mohsan Ali
Mohsan Ali

PhD Scholar

Laura Leonori
Laura Leonori

PhD Scholar at Sapienza University of Rome, Italy

Zoi Lachana
Zoi Lachana

PhD and Senior Researcher

Maria Ioanna Maratsi
Maria Ioanna Maratsi

PhD Scholar

Georgios Papageorgiou
Georgios Papageorgiou

PhD Scholar

Christos Karelis
Christos Karelis

PhD Scholar

Christina Papachariton
Christina Papachariton

Associate Researcher

Lab Manager

Mohsan Ali
Email: mohsan@aegean.gr
Phone: (0030) 22730 82000
Office: B11, ICSD, Lymberis Bulding, Noen Karlovasi, Samos, Greece

General Inquiries

Administrative Assistant
Email: mohsan@aegean.gr

NEWS & EVENTS

Discover our latest news and events — stay connected with what we do.

Lab Launch

ISL - User Experience and Behavioral Research Centre website and activities officially started (2024).

Workshops

Three preliminary UX & behavioral research workshops held with team and students (2025).

Upcoming Events

ISL - User Experience and Behavioral Research Centre Open Day for Students (date TBD).


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